Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carole Bober

Carole Bober

August 26, 2024

5  out of  5
rating by Carole Bober
"Katelyn Aldridge State Farm office staff are friendly, efficient and go the extra mile for their clients. I recently needed help and Laura took care of all my concerns. I'm glad they are there for me. Thank you so much!"
Profile photo of Charles Kidwell

Charles Kidwell

April 21, 2024

4  out of  5
rating by Charles Kidwell
"Carol is very helpful, knowledgeable and willing to go the extra mile, price for insurance was the lowest I have received"
Profile photo of Caleb Potter

Caleb Potter

February 21, 2024

5  out of  5
rating by Caleb Potter
"Very professional and helpful staff"
We responded:
"Thank you, Caleb! We appreciate your business! "
Profile photo of Steven Ramsay

Steven Ramsay

October 23, 2023

5  out of  5
rating by Steven Ramsay
"Carol Jorgensen was absolutely wonderful to work with on updating my policy. She spent time working through options to ensure best coverage for best value! Thank you for looking our for my family. Love Hometown service"
We responded:
"Thank you so much! Carol enjoys taking excellent care of our customers! We appreciate your business! "
Profile photo of Jerry Thompson

Jerry Thompson

September 30, 2023

5  out of  5
rating by Jerry Thompson
"It was an awesome experience!! Thank you Laura"
We responded:
"Thank you for your review! We really appreciate your business! Laura loves taking care of our customers like you! "
Profile photo of Mike Tyburski

Mike Tyburski

September 25, 2023

5  out of  5
rating by Mike Tyburski
"QUICK, efficient, polite and supportive. My CPA referred me to the Katelyn Aldridge team and I couldn't be happier. I am stationed overseas and this team handled my home insurance with ease."
We responded:
"Thank you so much! We appreciate your business and thank you for your service 🇺🇸"
Profile photo of Victoria M

Victoria M

August 26, 2023

5  out of  5
rating by Victoria M
"Excellent service with expert recommendations to provide insurance coverage customized for my specific needs."
We responded:
"Thank you sue the review! We appreciate customers like you! "
Profile photo of Nathan Parr

Nathan Parr

April 5, 2023

4  out of  5
rating by Nathan Parr
"Friendly with great service."
We responded:
"Thank you for the review! We appreciate you! "
Profile photo of April Mixon

April Mixon

March 27, 2023

1  out of  5
rating by April Mixon
"This agency needs to be CLOSED...they are never open, and when they are they give you misinformation IF you can get them on the phone. My policies were transferred there, NOT BY CHOICE. Their personal issues should not effect the business and their customers. They need a more mature team with a work ethic. I know I am only one customer, but they are in the process of losing my business."
Profile photo of Bill Yee

Bill Yee

February 17, 2023

5  out of  5
rating by Bill Yee
"“The staff at Katelyn Aldridge’s State Farm office is second to none. They are very knowledgeable, thorough and helpful.”"
We responded:
"Thank you so much for your review, Bill! We greatly appreciate your kind words and your business! "
Profile photo of HORST FLOWERS

HORST FLOWERS

February 9, 2023

5  out of  5
rating by HORST FLOWERS
"Have been with State Farm for years. I dealt with Carol yesterday and she was very knowledgeable, thorough and friendly. I felt like she had my best interests in mind. Highly recommend."
We responded:
"Thank you so much for your review! We appreciate your business, and here to help you with all of your future insurance needs! "
Profile photo of fran bizier

fran bizier

January 31, 2023

5  out of  5
rating by fran bizier
"In Oct 2021, my husband and I moved from CT to SC, so we were in the market for a new insurance agent. After placing a few calls, we were lucky enough to find Carol at Katelyn Aldrich State Farm Office. Carol has been exceptionally helpful and is very knowledgeable of all things insurance. Anytime I have a question or a concern, she responds very quickly and confidently. We are thrilled we have an agent who is on our side. Thanks Carol for all you do!"
We responded:
"Thank you so much for your review! We love hearing from our customers! We appreciate your business and look forward to working with you guys. "
Profile photo of Stephanie Jackson

Stephanie Jackson

September 23, 2022

5  out of  5
rating by Stephanie Jackson
"Dealt with Taylor today she is just amazing! She was very fast and efficient which is important when you need insurance during closing on a mortgage. She is so knowledgeable and went above and beyond for me on today. Thank you!"
We responded:
"Thank you for your review! We appreciate your business and look forward to helping you with all of your insurance needs!! "
Profile photo of Brittany Kidd

Brittany Kidd

September 1, 2022

5  out of  5
rating by Brittany Kidd
"Our experience with Katelyn and her team made things simple and easy! If you’re in the area, don’t hesitate to give them a call! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the review! We appreciate your business!"
Profile photo of loretta kutrufis

loretta kutrufis

September 1, 2022

5  out of  5
rating by loretta kutrufis
"Friendly staff and knowledgeable!"
We responded:
"Thank you! We appreciate your business!"
Profile photo of Lori Musap

Lori Musap

August 31, 2022

5  out of  5
rating by Lori Musap
"Really incredible service and pleasant staff."
We responded:
"Thank you for the review, Lori!! We appreciate you!"
Profile photo of Kevin Fitzpatrick

Kevin Fitzpatrick

August 31, 2022

5  out of  5
rating by Kevin Fitzpatrick
"This agency is by far the best in the area and overall, hands down! Katelyn goes above and beyond for her clients, making sure they are taken care of all around and ensures that they are protected. Katelyn also has an excellent team under her that also embodies the professionalism, dedication, and care towards their clients! Her office is always very welcoming, stop by if you need insurance!! Highly recommend!"
We responded:
"Thank you for the review, Kevin! We appreciate you!"
Profile photo of Sarah Hartsough

Sarah Hartsough

August 31, 2022

1  out of  5
rating by Sarah Hartsough
"DO NOT EVER USE THIS AGENT. They are extremely unprofessional. They have messed up my payments for the past 6 months and over charged me three different payments. When it is incorrect they can’t give explanation just say “pay it or you are uninsured.” I have paid a total of 400$ over and then they cancelled my policy with no notification stating I hadn’t paid despite being on autopay and paying all of their extra bills they kept pulling out."
We responded:
"Sarah, we are sorry for the billing issues. Glad they were resolved. We appreciate your business! "
Profile photo of Deborah Keener

Deborah Keener

May 3, 2022

5  out of  5
rating by Deborah Keener
"This the the absolute best insurance ever… all the staff is professional and understanding. Everyone in this office seems to really care about their customers and go above and beyond to meet their needs. I’m so glad I went with this office instead of the other State Farm office in Summerville… I highly recommend Katelyn Aldridge State Farm…"
We responded:
"Thank you so much for the review, Deborah! We appreciate you!"
Profile photo of Caleb Goad

Caleb Goad

May 1, 2022

5  out of  5
rating by Caleb Goad
"Laura was fantastic. Super helpful and knowledgeable and took the time to explain different policy options. This State Farm office always does a great job and is always friendly and prompt."
We responded:
"Thank you for the review, Caleb! We are happy to hear that you received excellent customer service. We appreciate your business!"
Profile photo of Dwight King

Dwight King

April 28, 2022

5  out of  5
rating by Dwight King
"Laura is amazing she understands my needs and brings me the correct products to meet my needs"
We responded:
"Thank you for the review, Dwight! We are happy to hear you’re receiving excellent customer service."
Profile photo of Chris Jarvis

Chris Jarvis

April 13, 2022

5  out of  5
rating by Chris Jarvis
"They have always taken care of me and I'm a mess LoL"
We responded:
"We appreciate your business, Chris!! Thank you for the review!"
Profile photo of Mike Brown

Mike Brown

February 25, 2022

5  out of  5
rating by Mike Brown
"This is the absolute BEST place to work with for insurance. Alexis was super helpful and friendly. Highly recommend working with her. Will definitely keep coming back."
We responded:
"Thank you for your review, Mike! We appreciate you!"
Profile photo of angie reeves

angie reeves

February 25, 2022

5  out of  5
rating by angie reeves
"Best place to get insurance. Alexis was so pleasantly nice when answering the phone and Taylor did everything she could to get me the BEST rate."
We responded:
"Thank you, Angie! We are pleased that you are satisfied with our office! We appreciate your business. "
Profile photo of Shiesty Rooster

Shiesty Rooster

February 25, 2022

5  out of  5
rating by Shiesty Rooster
"Wonderful customer service"
We responded:
"Thank you so much! We appreciate your business! "