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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lance Bonnett

Lance Bonnett

August 10, 2026

5  out of  5
rating by Lance Bonnett
"Laura was absolutely amazing. Great personality. And Funny"
We responded:
"Lance, it sounds like Laura brought some personality to the insurance conversation! It’s wonderful to know her sense of humor helped make your experience more enjoyable. She’ll be thrilled to hear this. Thanks for taking the time to give her a shoutout!"
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loretta kutrufis

August 6, 2026

5  out of  5
rating by loretta kutrufis
"Friendly staff and knowledgeable! We have been with Katelyn Aldridge State Farm for 12 years and highly recommend them!"
We responded:
"Thank you! We appreciate your business!"
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Kevin Fitzpatrick

August 5, 2026

5  out of  5
rating by Kevin Fitzpatrick
"⭐⭐⭐⭐⭐ Great experience with Katelyn Aldridge State Farm! Fast, friendly service and excellent help with my auto and renters insurance. Katelyn and her team took the time to understand my needs and helped me find the insurance coverage that best suited me. They explained everything clearly, answered all of my questions, and made the entire process easy and stress-free. I really appreciate their professionalism, knowledge, and dedication to making sure I had the right coverage. Highly recommend!"
We responded:
"Thank you, Kevin! We appreciate the kind words!!"
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Charles Kutrufis

July 19, 2026

5  out of  5
rating by Charles Kutrufis
"Katelyn and her team provide outstanding customer service. They take the time to uncover coverage gaps and make sure you're truly protected.Highly recommend!"
We responded:
"Thank you so much for your kind words! That truly means a lot to us. We love helping our customers uncover coverage gaps and making sure they’re properly protected before they ever need to file a claim. We appreciate your trust and your recommendation!"
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Scott Leister

July 16, 2026

5  out of  5
rating by Scott Leister
"I have worked with Katelyn and her high quality service team for several years. They are responsive, highly competent, and very professional. They are always ready to assist with my various business and personal insurance needs."
We responded:
"Thank you so much for your kind words and for trusting our team over the years! It truly means a lot to us. We’re grateful for the opportunity to help with both your business and personal insurance needs, and we look forward to being here for you for many years to come. We appreciate you!"
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Darlene

July 13, 2026

5  out of  5
rating by Darlene
"Laura was great! Good fast friendly and happy with price."
We responded:
"Thank you for taking the time to leave our office a review! We truly appreciate your support. If you know anyone who could benefit from the same great service, we’d love for you to send them Laura’s way!"
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Jonathan Watson

July 9, 2026

5  out of  5
rating by Jonathan Watson
"We love this team!"
We responded:
"Thank you, Jonathan!! We love you!!"
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Shannon Stephens

July 9, 2026

5  out of  5
rating by Shannon Stephens
"I trust Katelyn Aldridge State Farm Agency for my home, automotive, motorcycle, boat, and camper insurance. Overall, I saved money when I switched insurance companies, but more importantly Katelyn discovered that I was both overpaying for some property, as well as being underinsured on others. This agency truly cares about people first, not profits. Entire staff is pleasant, prompt, and professional. We are still in discussions about life insurance and business insurance. Being very loyal, it was difficult to consider changing companies, but I am extremely pleased about the level of customer service and products. Entire staff is pleasant, prompt, and professional. I strongly encourage you give them a call TODAY."
We responded:
"Thank you so much, Shannon! We truly appreciate your trust and kind words. It means a lot that you chose our agency, and we’re grateful for the opportunity to help protect what matters most. We look forward to continuing to serve you! 😊"
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Sandy Johnson

June 25, 2026

5  out of  5
rating by Sandy Johnson
"Extremely personable and efficient. Special thank you to the office manager Laura for going above and beyond to demonstrate exceptional customer care! I have home and vehicle coverage."
We responded:
"Thank you so much for the 5 star review! We appreciate your business. We love to hear that you’re happy with our service!"
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Dawn Moore

May 29, 2026

5  out of  5
rating by Dawn Moore
"They were so helpful with walking me through what I could not have done. What I had to do and take care of. They walked me step by step on the process of taking care of the issue that I was having and struggling with. What an honor in a true blessing it is and was to have them by my side to help me."
We responded:
"Thank you so much for your kind words and leaving us a review!
I’m glad my team could help guide you through the process and make everything a little easier to navigate. We appreciate your business very much! "
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Phyllis McConnell

May 28, 2026

5  out of  5
rating by Phyllis McConnell
"Very pleasant"
We responded:
"Thank you for the 5 star review! We value your business and are grateful to be your insurance agent! "
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Keith Riggins

May 27, 2026

5  out of  5
rating by Keith Riggins
"Alexis made switching over from another provider seamless. Gave an attractive quote over email. Stopped in to sign paperwork and was done in 20 mins. Really appreciated that quote was given a month before old coverage expired and that the quote was held open until it was time to transition."
We responded:
"Thank you for your review! I’m happy to hear you had a great experience. Alexis is great and truly enjoys taking care of our customers! We appreciate your business! "
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Joseph Fitzpatrick

May 19, 2026

5  out of  5
rating by Joseph Fitzpatrick
"I’ve been using them for personal vehicle and home owners insurance for many years. The past couple years now they’ve been great with my commercial insurance too!"
We responded:
"We appreciate your business! Thank you for the review! "
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K Sylvester

May 18, 2026

5  out of  5
rating by K Sylvester
"Laura with Katelyn Aldridge Statefarm Agency was extremely helpful with my insurance needs when I moved to Summerville SC about 6 years ago and with my recent relocation to another State. Laura is knowledgeable and always accessible.
If you are in or relocating to Summerville, I highly recommend giving them a call.
K.S"
We responded:
"Thank you so much for your review! Laura is wonderful, and I’m happy to hear that you’ve had a great experience with our agency. "
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Joyce Turner

May 12, 2026

5  out of  5
rating by Joyce Turner
"Great customer service in office."
We responded:
"Thank you so much for the review! We appreciate you taking the time to do it! It helps our office tremendously! "
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Garry

May 12, 2026

5  out of  5
rating by Garry
"Great customer service."
We responded:
"Thank you so much for the review! We are grateful for you! "
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Shannon Duffy

May 9, 2026

5  out of  5
rating by Shannon Duffy
"Reliable, helpful, and easy to work with. Highly recommend!"
We responded:
"Happy to hear! Thank you so much for the review! "
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Brittany Savage

April 9, 2026

5  out of  5
rating by Brittany Savage
"I've been working with the Katelyn Aldridge agency for several years now and it's always a pleasure. Laura, Lillie and Alexis are always so helpful and kind. Give them a call to get your insurance needs taken care of!"
We responded:
"Thank you so much for your kind words! We truly appreciate your continued trust over the years. It’s always a pleasure working with you!"
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Tim Whetsell

March 30, 2026

5  out of  5
rating by Tim Whetsell
"I have been a customer here for going on 4 years and has always felt like family here. The ladies here has always been very professional and also adhere to the best options for my unique situations. My only regret is i can't give a 10 star review"
We responded:
"Tim!
Thank you for such a thoughtful review! We truly value your loyalty over the years and are honored to be able to help with you with your insurance needs. We appreciate you more than you know! "
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Gary Maxwell

March 12, 2026

5  out of  5
rating by Gary Maxwell
"Friendly, professional & easy to understand options. Great value."
We responded:
"Thank you very much for your review, Gary! We appreciate your business! "
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Shelby Nielson

February 24, 2026

5  out of  5
rating by Shelby Nielson
"I can’t say enough great things about my insurance agent Laura! They are hands down the best in the business. From the very first conversation, they took the time to explain my coverage in detail and made sure I understood exactly what I was paying for.

They are responsive, knowledgeable, and truly care about their clients. Anytime I’ve had a question or needed to make changes, they handled it quickly and professionally. It’s rare to find someone who combines expertise with genuine customer service, but they absolutely do.

If you’re looking for an insurance agent who will protect you like family, this is the one!"
We responded:
"Thank you so much for the review! We appreciate customers like you!! "
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Brook Brewer

February 24, 2026

5  out of  5
rating by Brook Brewer
"I am so grateful for my insurance agent, Laura Nielson. She took the time to understand my needs, ensuring that I got top-notch, customized coverage!"
We responded:
"Thank you so much for the review! Laura & our team work incredibly hard to ensure we have happy customers like you! "
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lyn Param

February 12, 2026

5  out of  5
rating by lyn Param
"They are very nice and they treat their guest or customer like a family"
We responded:
"Thank you so much for the kind words! We truly appreciate you, & value your feedback! "
Profile photo of Maricar K

Maricar K

February 10, 2026

5  out of  5
rating by Maricar K
"Katelyn Aldridge and her team (Laura, Alexis, and Lilli) provide excellent customer service. They truly care for their customers. If I have any questions they’re always there to help."
We responded:
"Thank you for the review and your kind words! We value your feedback and friendship! "
Profile photo of Freddy Thomas

Freddy Thomas

February 4, 2026

5  out of  5
rating by Freddy Thomas
"The staff was very helpful and professional I truly enjoyed my interaction with the staff and I will continue to do business and have my love ones join as well"
We responded:
"Thank you so much for the review, Freddy! We value your feedback and truly appreciate your kind words. Referrals are the best compliments, so thank you so much for those!!"