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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margaret Zellers

December 19, 2025

5  out of  5
rating by Margaret Zellers
"Wonderful lady's"
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David King

December 10, 2025

5  out of  5
rating by David King
"Katlyn Aldridge rocks! If you need insurance, she it the one to contact"
We responded:
"Thank you for the review and kind words, David! We appreciate your business! "
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mikescec

December 8, 2025

5  out of  5
rating by mikescec
"Having been State Farm customers for over 30 years, my wife and I went through a two-year period where we couldn't get coverage for our new home because of a State Farm policy change. We were stuck with a broker-issued policy from Progressive, which had nonexistent customer service. Once we found out that this policy change had been reversed, we went shopping for a new State Farm agent. A neighbor had recommended Katelyn's office, so I called and spoke with Laura Nielson about all our insurance needs and our concerns over the rate hikes from Progressive. Laura was professional, personable and responsive. She worked hard to get us the best prices (beating Progressive) for our five different policies. Needless to say, we're back being State Farm customers. We cannot say enough great things about Laura and all the staff at Katelyn's agency. We HIGHLY recommend them!!!"
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Brooke Chandler

December 3, 2025

5  out of  5
rating by Brooke Chandler
"Katelyn is wonderful to work with! Everyone in her office is caring and attentive. Would definitely recommend for all your insurance needs!"
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Ronnie Cochran

December 2, 2025

5  out of  5
rating by Ronnie Cochran
"Great insurance company with helpful staff! I would definitely recommend them to anyone!"
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Capt Richie Lott Master Angler

November 14, 2025

5  out of  5
rating by Capt Richie Lott Master Angler
"Katelyn is the Best around these parts for your insurance needs. Best of of all, you'll get honesty and integrity coupled with transparency. 💯👌I can't say enough good things about Katelyn and how she handles her customers.Stop by her State Farm office right here in Summerville and you'll see what I mean.💪Easy 5 stars from me!"
We responded:
"Thank you so much for the review, Richie! We truly value your feedback and appreciate your business."
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Kelly Kutrufis

November 14, 2025

5  out of  5
rating by Kelly Kutrufis
"An office that truly cares! Great service and commitment to helping others!"
We responded:
"Thank you for the 5 star rating! We appreciate your business! "
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Blake Dams

September 16, 2025

5  out of  5
rating by Blake Dams
"Staff is very friendly and helpful!"
We responded:
"Thank you for the review, Blake! We appreciate your business! "
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Joyce Michel

August 21, 2025

5  out of  5
rating by Joyce Michel
"Knowledgeable n easy to work with."
We responded:
"Thank you for the review! We appreciate your business and value your feedback!! "
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Dianne Lloyd

August 15, 2025

5  out of  5
rating by Dianne Lloyd
"I recently dealt with Laura S. Nielson/Office Manager/Customer Service Representative for State Farm Insurance Company with Katelyn Aldridge. I am very pleased with the service I received and would highly recommend them for your insurance needs. Laura was very informative and knowledgeable about the many different insurance products that State Farm offers and she was very considerate of my requests and needs."
We responded:
"Thank you so much for the review. We appreciate your business! Laura is a gem for sure! "
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Laura Seeney

May 28, 2025

5  out of  5
rating by Laura Seeney
"The girls in the office are amazing!"
We responded:
"Thank you 🙂"
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diamond brown

May 19, 2025

5  out of  5
rating by diamond brown
"Very nice welcoming establishment! :)"
We responded:
"That's always great to hear! Thank you for the kind words! "
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Alan Stephens

March 24, 2025

5  out of  5
rating by Alan Stephens
"Rebecca helped me with transferring my insurance to this state after a recent move. She was very thorough and patient with all of my questions. Excellent customer service!"
We responded:
"Thank you, Alan! We value your business! "
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Pat P

March 20, 2025

5  out of  5
rating by Pat P
"Thank you, Rebecca B. Garrett, you treated me wonderfully as a client. What I appreciated most was the patience in listen to my questions and answer them in a simple and clear way, giving me the opportunity to see the best options and discounts on my policy. I, definitely recommend this agency. Thank you!"
We responded:
"Thank you so much for the review! We appreciate your business. "
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Longeno Pavis

March 10, 2025

5  out of  5
rating by Longeno Pavis
"Laura Nielson, Account Manager at the Katelyn Aldridge State Farm Insurance Agency in Summerville, SC is terrific! She helped me in switching my home owners and auto policies and I could not be happier! She is a true professional in the insurance business!"
We responded:
"Thank you for the review! Happy to hear you are satisfied with the service Laura provided! We appreciate your business!"
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Ross Whatley

February 11, 2025

5  out of  5
rating by Ross Whatley
"Katelyn was great and got me a hell of a deal on my auto insurance. Saved over $100 a month and didn’t have to give up any coverages I had previously. Would highly recommend her and her staff!"
We responded:
"Thank you, Ross! We love doing business with clients like you! "
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Double O Nay Nay

February 1, 2025

5  out of  5
rating by Double O Nay Nay
"They were so Nice and Courteous. They provided what I needed."
We responded:
"Thank you so much for the review! We appreciate your business! "
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Annette Caster

December 14, 2024

5  out of  5
rating by Annette Caster
"Very friendly and helpful also fast services"
We responded:
"We appreciate your business! Thank you for the review! "
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Jean-Paul Hill

October 29, 2024

5  out of  5
rating by Jean-Paul Hill
"Excellent customer service!"
We responded:
"Thank you for the review! We appreciate clients like you! "
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Gail Potter

October 18, 2024

5  out of  5
rating by Gail Potter
"I have been working with Katelyn Aldridge and her team for 3.5 years. I've been with State Farm for 30+ years. When my family made a move to South Carolina over 3 years ago, I deliberately chose Katelyn as my agent because I'm a business woman and I wanted to support another business women. I believe women should be actively supporting other women. Since that time I have worked with Katelyn and her team and have found them to be extremely knowledgeable on all insurance products for my home, car, etc. But they have also proved to excel in the Customer Service area. They are all quick to respond to questions and clear/concise when I need a non-technical explanation. But best of all, they treat me like I am a valuable business partner. I highly recommend them for all your insurance needs!"
We responded:
"Gail, we truly value you as a customer! Thank you so much for your review! We look forward to many more years together! "
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Carole Bober

August 26, 2024

5  out of  5
rating by Carole Bober
"Katelyn Aldridge State Farm office staff are friendly, efficient and go the extra mile for their clients. I recently needed help and Laura took care of all my concerns. I'm glad they are there for me. Thank you so much!"
We responded:
"Thanks so much for the review, Carole! We truly appreciate customers like you!! "
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Charles Kidwell

April 21, 2024

4  out of  5
rating by Charles Kidwell
"Carol is very helpful, knowledgeable and willing to go the extra mile, price for insurance was the lowest I have received"
We responded:
"Thank you for the review! We appreciate your business!! 😊"
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Caleb Potter

February 21, 2024

5  out of  5
rating by Caleb Potter
"Very professional and helpful staff"
We responded:
"Thank you, Caleb! We appreciate your business! "
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Steven Ramsay

October 23, 2023

5  out of  5
rating by Steven Ramsay
"Carol Jorgensen was absolutely wonderful to work with on updating my policy. She spent time working through options to ensure best coverage for best value! Thank you for looking our for my family. Love Hometown service"
We responded:
"Thank you so much! Carol enjoys taking excellent care of our customers! We appreciate your business! "
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Jerry Thompson

September 30, 2023

5  out of  5
rating by Jerry Thompson
"It was an awesome experience!! Thank you Laura"
We responded:
"Thank you for your review! We really appreciate your business! Laura loves taking care of our customers like you! "